We understand that plans can change, and we strive to make our cancellation and refund process as straightforward as possible for our valued customers. Below are the details of our refund policy for cancellations made after booking a motorcycle road tour with us.
Cancellation schedule
The following schedule applies to all cancellations received in writing prior to the tour start date.
Notice period | Refund |
45 Days or more before the tour start date | 90% Of total tour cost |
31 To 44 days before the tour start date | 75% Of total tour cost |
16 To 30 days before the tour start date | 50% Of total tour cost |
15 Days or fewer before the tour start date | No refund |
No-show | No refund |
How refunds work
Step | Detail |
Submit cancellation | Notify the Royal Adventure Moto Tours team in writing — email is sufficient. The date of written confirmation is the date from which the notice period is calculated. |
Refund initiation | Refund is processed within 20 working days of written cancellation confirmation. |
Funds in account | Depending on the rider’s bank, the refunded amount may take a further 10 working days to reflect in the account. |
No-show policy
Failure to arrive on the scheduled tour start date with or without prior written notice will be treated as a no-show. No refund is applicable under this circumstance, regardless of the reason for non-arrival.
We recommend reading this policy carefully before booking, and please do not hesitate to reach out to our customer service team if you have any questions regarding cancellations or refunds.
Thank you for choosing us for your motorcycle adventure. We look forward to riding with you!